Frequently Asked Questions

What's are Happy Calories

What are “Happy Calories”?
“Happy Calories” is a multi-dimensional concept with three basic levels. At the most surface level, “Happy Calories” is a whimsical expression I used to describe my own relationship with food (Happy Calories Don’t Count) and invite a deeper conversation around the underlying pain and dysfunction surrounding body image and weight. On its second level, “Happy Calories” became the methodology I created for healing dysfunctional relationships with food, exercise and your body to create sustainable wellness and weight-loss. On its third and deepest level, “Happy Calories” represent a food enjoyed as part of a healthy, functional and life-affirming relationship with food, exercise and your body. Happy Calories® and Happy Calories Don’t Count® are registered trademarks.

 

What is “Happy Exercise”?
The flip side of “Happy Calories,” “Happy Exercise” is a multi-dimensional concept following the same three basic levels. “Happy Exercise” started as a whimsical expression I used to describe my own relationship with exercise and invite the deeper conversation regarding the underlying pain and dysfunction so many women suffer regarding their body image and weight. Secondly, “Happy Exercise” became the methodology I created for healing our relationships with exercise. And finally, “Happy Exercise” represents enjoyable life-affirming physical activities that contribute to your state of wellbeing. Happy Exercise® is a registered trademark.

 

So then I just need to “be happy” eating and exercising?
It’s not simply that you’re “happy” while eating and exercising or that eating and exercising “make you happy.” This lifestyle methodology speaks to healing your relationship with your body – which, in turn, heals your relationships with food and exercise to create life-affirming experiences with sustainable results. In your efforts to achieve – and maintain – your weight loss and wellness goals, your relationships with food, exercise, your body and yourself are just as important – if not more so – than your actions regarding food and exercise. Happy Calories, Happy Exercise® heals those relationships.

 

I feel like I need extra help and personal support. What resources are available to me?
There are a variety of ways in which you can receive extra support. You can download the Kick Start Guide from the free 30-Day introductory class, ask me any questions, and take advantage of all the social media resources – including the Happy Calories YouTube channel, Facebook and Instagram pages, Twitter feed, Blog and Newsletter*. You can also request a confidential Discovery Session with me to determine which – if any – of my programs would best support you. Please keep in mind that the information and support I provide is in no way to be construed as psychological counseling or any type of medical treatment. If you feel the need for professional therapy or other medical treatment, you need to seek a licensed practitioner.
* You will receive a complimentary subscription to the monthly newsletter when you enroll in free 30-Day Kick Start Class or purchase any of our products or programs.

 

How can I tell if I have an eating disorder?
An eating disorder is a diagnosis that needs to be provided by a licensed medical professional. From my perspective, the question is not whether or not you have an eating disorder but whether or not your relationships with food, exercise and your body impact the quality of your life in a negative way. You could have painful relationships with food, exercise and your body without being diagnosed as having an eating disorder. And conversely, you can go through eating disorder treatment programs and only learn to “manage” these painful relationships – not fully heal them. My work comes out of my own personal experiences and the lessons I learned in my own quest for food and exercise to be complete non-issues – to be able to enjoy food without drama and exercise in ways I enjoy – while feeling good in my body and feeling confident that I look my best.

 

I have a friend who is struggling. How can I help her?
That’s a great question! The best thing you can do is love her. Beyond that, you could introduce her to Happy Calories in a very low-key, non-threatening way. You might forward her an eZine or send her a link to the Happy Calories YouTube channel with a simple note saying something like, “I think Carmela has an interesting perspective.” Then, if it speaks to her and she’s ready to heal her pain and drama, she will take it from there.

 

How can I get Carmela to speak at my event?
You can connect with me regarding your event by filling in the form here.

 

How do you keep my information secure?
Any personal information you provide is held strictly confidential and is never given to another party. All the success stories and testimonials we display are listed with explicit permission from the authors – names withheld when requested – and have not been re-worded or changed in any way.  Our systems are integrated such that no personal or financial information is ever received through or stored on our website. However, any comments you might post to the blog or our social sites are done so with your own discretion. From a financial perspective, our systems are integrated with PayPal’s secure servers. We accept most credit cards as forms of payment and you do not need to have a PayPal account to order products or programs. We use PayPal to process the information. Paypal uses only the most leading edge and highest level of encryption and authentication tools to ensure that your personal and financial information is safe and secure.

 

Do I need a PayPal account?
No. We accept Visa, Master Card, American Express, Discover and PayPal. We use PayPal to process the information – on their secure site – but you do not need to have a PayPal account to order any of our products or programs.

 

When will I receive my order?
Merchandise orders are fulfilled within 24 hours and shipped priority mail through the USPS. Physical books are shipped through a 3rd-party fulfillment center, generally within 48 hours – PDF download links are sent immediately. All other information products include a digital copy (in addition to the physical product) and a membership in the Happy Calories Cafè. Access to the digital products and membership site is set up within 24 hours and the physical products should arrive within 7 business days.

 

What about refunds or a guarantee?
While no specific result can be guaranteed, I am committed to your personal satisfaction, healing and happiness. Any defective product will be immediately replaced and any technical issues with our digital products and online community will be resolved as quickly as possible.